7 in 1 Wrinkle Remover

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bellaglowhelp@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bellaglowhelp@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bellaglowhelp@gmail.com.

Standard International Shipping

• Processing Time: 1-4 business days

• Shipping Time: 4-7 business days (may be longer due to customs and other regulatory checks)

• Tracking: You will receive a confirmation email and/or text message with a tracking ID and link to track your package.

Pre-Ordered or Back-Ordered Items

If your order contains a pre-ordered or back-ordered item, we will ship any available items immediately and ship the pre-ordered or back-ordered items when they become available.

Tracking Your Order

Please allow 1 to 3 working days for tracking information to show.

Wrong Address Disclaimer

It is the buyer's responsibility to ensure the shipping address is correct. Please contact us immediately if you believe you have provided an incorrect shipping address.

What is Item Processing Time?

The Item Processing Time is the time from receiving your order to physically dispatching your order. We conduct rigorous Quality Control checks and tests to ensure product quality prior to shipment. The processing time varies depending on the product's complexity, design, and size. The average processing time is approximately 4 business days, but it can be affected by stock status, time of year, and national holidays. If your order includes popular items with stock availability issues, processing and dispatching may take 5-10 business days.